State Farm® Insurance Agent Craig Ritchie
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Via Thomas
May 2, 2026
5
out of
5
rating by Via Thomas
"Ashley was the most helpful representative. She provided excellent customer service by going the extra mile to ensure that I could make my payments online."
John Jones
May 2, 2026
4
out of
5
rating by John Jones
"Ashley was very efficient and resolved my issue."
Barbara Bradley
May 1, 2026
5
out of
5
rating by Barbara Bradley
"Ashley is a very nice person very professional very sweet I just love her when I call in to make a payment for my car insurance she knows exactly what to do she helps me out without any hesitation I just love her"
Teresa Whitfield
May 1, 2026
5
out of
5
rating by Teresa Whitfield
"Great Customer Service Ashley explained everything I needed to know on making payment. Thank you so much !!"
We responded:
"Thank you, Teresa, for your kind words! We're glad Ashley could assist you with your payment questions. Your feedback means a lot to us."
Imani Foster
April 30, 2026
5
out of
5
rating by Imani Foster
"Ashley was the Best !!! She was very helpful and friendly!! She handled everything right!! Thanks Ashley"
We responded:
"Thank you, Imani, for your feedback! We're glad to hear that Ashley was helpful and friendly, and that everything was handled to your satisfaction. Your support means a lot to us."
Ashley Brown
April 30, 2026
5
out of
5
rating by Ashley Brown
"She was very professional and knowledgeable. She explained things to make it easier to understand."
We responded:
"Thank you, Ashley, for your feedback. We're glad to hear that the explanations were clear and helpful. Your support means a lot to us. "
Lynn Register Dane
April 29, 2026
5
out of
5
rating by Lynn Register Dane
"Matt Adcox is a knowledgeable, experienced agent. But what is “best” to me is that he is also personable and willing to help clients however he can (legally AND morally!)."
We responded:
"Thank you, Lynn, for highlighting Matt's expertise and dedication. It's great to hear that his personable approach and willingness to assist have made a positive impact. We appreciate your feedback!"
Eric Balbi
April 27, 2026
5
out of
5
rating by Eric Balbi
"Sandra was very helpful with transferring over my insurance from an older car to a new car. Answered all my questions perfectly"
We responded:
"Thank you, Eric, for sharing your experience! It's great to hear that Sandra was able to assist you with your car insurance transfer and answer all your questions. We appreciate your feedback and support."
Linda Beaty
April 27, 2026
5
out of
5
rating by Linda Beaty
"Krina helped me with additional insurance on my personal PC and helped me after a letter from State Farm that indicated that I had misled the firm about my computers, which I did not. She helped me establish the truth and acknowledged that I had already paid for the insurance throughout the year through February 2027. Krina got right on the problem and did it in short order. She was very impressive and capable and, as a result, fixed this error. This is what I call, "great customer service". It was awesome. Thank you very much. Linda Beaty"
We responded:
"Thank you, Linda, for sharing your experience with us. We're glad Krina was able to assist you promptly and effectively, ensuring everything was sorted out with your insurance. Your feedback on her impressive service is greatly appreciated. Thanks again!"
David Brooks
April 24, 2026
5
out of
5
rating by David Brooks
"Ms. Patel customer service is first class. She go above and beyond to help her customers. She's my number 1. We need more like her."
We responded:
"Thank you, David, for your kind words about Ms. Patel's customer service. We're grateful to have her on our team, and it's wonderful to hear she made such a positive impact. Your feedback is truly appreciated. "
pablo martinez
April 23, 2026
5
out of
5
rating by pablo martinez
"Very sweet and kind individuals with the best human condition at heart to help others."
We responded:
"Thank you, Pablo, for your thoughtful words. We're grateful to have a team that genuinely cares about helping others. Your feedback means a lot to us. "
Charlene P
April 16, 2026
5
out of
5
rating by Charlene P
"Very professional and knowledgeable. He was very kind and patient with us. He wasn't pushy or trying to make us do anything we didn't want. Helped us get exactly what we want lower than competitors and super easy fast process."
We responded:
"Thank you, Charlene, for your thoughtful review. It's great to hear that you found the process easy and fast, and that we could help you get exactly what you wanted at a competitive rate. We're here to assist whenever you need us."
Catherine Scott
March 30, 2026
5
out of
5
rating by Catherine Scott
"Very pleasant to talk to. Informative. Car insurance and rental insurance."
We responded:
"Thank you, Catherine, for your kind words! I'm glad to hear you found our conversation informative regarding car and rental insurance. If you have any more questions, feel free to reach out anytime. "
Donna G Marshall
March 26, 2026
5
out of
5
rating by Donna G Marshall
"Ashley was Awesome! Just like State Farm. Thank each one of you. You all we so kind and helpful. Keep up the good work."
We responded:
"Thank you, Donna, for your kind words about Ashley and the team! We're glad to hear you found our service helpful and kind. We'll keep up the good work. "
Ron Warren
March 24, 2026
5
out of
5
rating by Ron Warren
"Ashley is fantastic and provided us some options to make sure we are getting the best coverage we need at the best price."
We responded:
"Thank you, Ron, for your feedback! It's great to hear that Ashley was able to offer you options that fit your coverage needs and budget. We appreciate your support."
fidelis kariuki
March 20, 2026
5
out of
5
rating by fidelis kariuki
"David and Natasha are great to work with for insurance needs. They are energetic and proactive with everything. Definitely recommend the both of them for any insurance Assistance."
We responded:
"Thank you, Fidelis, for your feedback! We're glad to hear that David and Natasha's energetic and proactive approach made a positive impact on your insurance needs. Your recommendation means a lot to us. "
Kiran Fatania
March 3, 2026
5
out of
5
rating by Kiran Fatania
"Krina was truly amazing. Her exceptional customer service made the process of changing my auto policy was effortless."
We responded:
"Thank you, Kiran, for your feedback! We're glad to hear that Krina made your auto policy change seamless. Your support means a lot to us. "
Dan Darby
February 26, 2026
5
out of
5
rating by Dan Darby
"We recently switched our insurance from Allstate to State Farm, we wished we had done it sooner as with perfect driving records Allstate continually raised our rates every 6 months we soon realized that we were not in good hands! We called State Farm and spoke with Dijana Kostic she went above and beyond to get us a great rate for home and auto insurance! She is a huge asset to State Farm She provided excellent customer service and will gladly refer to our family members and friends! Rarely do you find this type of customer service in any business! Thank you Dijana!"
We responded:
"Thank you, Dan, for sharing your experience with us. We're glad to hear that Dijana was able to assist you in finding a great rate and provide the customer service you were looking for. Your referrals mean a lot to us, and we appreciate your trust in our team. "
Renada Brown
February 24, 2026
5
out of
5
rating by Renada Brown
"I was able to get a great quote from an amazing representative. He went above and beyond in making me feel comfortable and at ease while talking money lol. James definitely has great costumers service manners."
We responded:
"Thank you so much for trusting James with your insurance needs. We are glad to hear that your experience with our firm was great."
Eduardo Quintana
February 24, 2026
5
out of
5
rating by Eduardo Quintana
"Super amables personal calificado buscan los mejores precios para sus clientes super recomendados"
We responded:
"Gracias, Eduardo, por tus amables palabras. Nos alegra saber que nuestro equipo calificado pudo ayudarte a encontrar los mejores precios. Siempre estamos aquí para servirte. "
Chris Dempsey
February 20, 2026
5
out of
5
rating by Chris Dempsey
"I just transferred my car and home insurance with Sean greyer with State Farm insurance. He was very helpful and very informative and got me a great deal on both my auto and home insurance. Save me hundreds of dollars on both policies. Make sure you give him a call for any of your insurance needs easy to work with and very helpful."
We responded:
"Thank you, Chris, for sharing your experience with Sean Greyer at our agency. We're glad to hear he was helpful and informative in securing a great deal for your auto and home insurance. Your recommendation means a lot to us. "
Kelley Lopez
February 18, 2026
5
out of
5
rating by Kelley Lopez
"I have just completed the set up of my Insurance with James from the Craig Ritchie Agency. James is awesome, I am so happy 😊 ! He has saved me over $140 a month! Why can't all Insurance be this easy?"
We responded:
"Thank you for sharing your positive experience with James at our agency. We're thrilled to hear about the savings and ease you encountered. Your satisfaction is our priority, and we appreciate your kind words. "
Felecia Lawton
February 16, 2026
5
out of
5
rating by Felecia Lawton
"Thank you Ashley for helping me with the policy. Have a wonderful day"
We responded:
"Thanks Felecia! "
Clifford Laymon
February 13, 2026
5
out of
5
rating by Clifford Laymon
"Ashley handles my problem if u could give her a 10. I would very professional with her job"
We responded:
"We value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
Jay Worth
February 11, 2026
5
out of
5
rating by Jay Worth
"Ana is an absolute ROCK STAR! She helped me over the phone, resolved my issue super fast, and was amazingly helpful. 12/10 would recommend!"
We responded:
"Thank you, Jay, for sharing your experience! Ana will be delighted to hear your feedback about her quick and helpful service. We appreciate your recommendation and look forward to assisting you in the future."