Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darius Davis

Darius Davis

March 19, 2025

5  out of  5
rating by Darius Davis
"Thanks to Ms Ana she was really great the only reason I went ahead with the policy"
We responded:
"We’re so grateful for your feedback, Darius! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs! "
Profile photo of Tim Evans

Tim Evans

March 18, 2025

5  out of  5
rating by Tim Evans
"If I could give more than five stars I’d give a billion. Best insurance company around. Point blank period!! My State Farm guy wasn’t Jake with his khaki pants but it was James. When I say very professional and very helpful James is the MAN!! He got straight to it. He wasn’t trying to push this and that on me to up the charge outrageously but instead helped with discounts and savings. So if you’re an average working class human like myself. And want to save a lot of money and I mean a lot. Call them up and ask for James. He’ll definitely take care of you."
We responded:
"Tim, thank you so much for your wonderful review! We're truly delighted to hear about your positive experience with James. Your satisfaction means the world to us, and we're so glad he was able to assist you in such a meaningful way. We genuinely appreciate your recommendation and look forward to the opportunity to serve you again in the future."
Profile photo of Coretta Jones

Coretta Jones

March 18, 2025

5  out of  5
rating by Coretta Jones
"It was very easy getting my discounted insurance policy, with this agent with State Farm. I was a lil nervous, and skeptical at first. However after speaking with the agent James Yang👍🏼 he helped me with everything perfectly. Any other choice would've been the wrong choice. Thank you a lot👍🏼"
We responded:
"Coretta, thank you for your wonderful feedback! We're happy to hear that James provided you with excellent service and eased your concerns. We're grateful for your trust in us. We appreciate your kind words and support! "
Profile photo of Chris Verne

Chris Verne

March 18, 2025

5  out of  5
rating by Chris Verne
"James was a 10/10 stand out kind of an employee and deserves a raise. Got in contact with me about a quote and made it a point to find Wi-Fi and get me covered even after he was off the clock. Highly recommended to anyone!"
Profile photo of Bridges Stinson

Bridges Stinson

March 5, 2025

5  out of  5
rating by Bridges Stinson
"My Exsperiance with this farm has been very good.ms kelshey has helped me and guided me with the upmost respect."
We responded:
"We sincerely appreciate your kind words, Bridges! Our team puts in a lot of effort to deliver the best service possible, and it’s incredibly rewarding to know we made a positive impact for you."
Profile photo of Michael Tracy

Michael Tracy

March 3, 2025

5  out of  5
rating by Michael Tracy
"Craig got me set up with a policy that fits my needs and my wallet! Easy to work with, knowledgeable about the plans available !"
We responded:
"Thanks, Michael, for your great review! We're thrilled that Craig helped you find a policy that fits your needs and budget. We appreciate your feedback and are here to assist you anytime!"
Profile photo of Tammy Barra

Tammy Barra

February 26, 2025

5  out of  5
rating by Tammy Barra
"We worked with Charlie on our car insurance we were very impressed with his professionalism and how he worked hard to get us the best coverage at a reasonable price . We are very pleased and will most likely change our home owners over to State Farm as well! Great customer service!"
We responded:
"We’re so lucky to have wonderful customers like you, Tammy! Thanks for the kind words—our team is always here whenever you need us. "
Profile photo of Tram Tran

Tram Tran

February 26, 2025

5  out of  5
rating by Tram Tran
"James did great helping me out with my insurance policy. I would definitely recommend him to others when I get the chance."
We responded:
"Thank you, Tram Tran, for your kind words! We're glad James could assist you with your insurance policy. Your recommendation is greatly appreciated. If you need more help, don’t hesitate to contact us!"
Profile photo of Mee

Mee

February 23, 2025

5  out of  5
rating by Mee
"James was the best ever ! I would recommend him to everyone !"
We responded:
"Thank you, Mee, for your fantastic feedback! We're delighted to know that James delivered outstanding service. Your recommendation is greatly appreciated. If you require any further assistance, please feel free to contact us."
Profile photo of Ashley Bankston

Ashley Bankston

February 21, 2025

5  out of  5
rating by Ashley Bankston
"Charlie helped me find an amazing quote. Thank you Charlie!"
We responded:
"Thank you, Ashley, for your thoughtful review! Our team is dedicated to providing personalized service and peace of mind, and we’re so glad to hear we met your expectations. We appreciate your trust and look forward to serving you for years to come! "
Profile photo of Austin D

Austin D

February 17, 2025

5  out of  5
rating by Austin D
"Charlie was a pleasure to work with. He saved me over 150 dollars compared to what I was paying with my current company. This was the only time I’ve ever gotten a quote and didn’t feel like the agent was price gouging me any way they could. Would definitely recommend Charlie!"
We responded:
"Austin, thank you so much for sharing your positive experience with Charlie. We're genuinely delighted to hear that he was able to save you money and provide a service you can trust. Your recommendation truly means a lot to us. We’re here for you and look forward to continuing to support your insurance needs."
Profile photo of RITAFRANCESS CHRISTOPHER

RITAFRANCESS CHRISTOPHER

February 13, 2025

5  out of  5
rating by RITAFRANCESS CHRISTOPHER
"Charlie was very helpful and got me everything I needed and more. He is the best."
We responded:
"Thank you, RITAFRANCESS, for your amazing feedback! We’re delighted to know that Charlie went above and beyond your expectations. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to continuing to meet your insurance needs."
Profile photo of Jascenda Pasley

Jascenda Pasley

February 12, 2025

5  out of  5
rating by Jascenda Pasley
"Ana was great. She answered all my questions and Made sure I understood exactly what she was talking bout with my policy."
We responded:
"Thank you, Jascenda, for your kind review! Our goal is to be a trusted partner in your insurance journey, and we’re so happy to hear that we’ve earned your confidence. We appreciate your support!"
Profile photo of Janelle Jones

Janelle Jones

February 12, 2025

5  out of  5
rating by Janelle Jones
"My account manager, James Yang, was amazing. He was very thorough and patient with answering all of my many questions in detail. And helped me get started after leaving my previous insurer after over 18 years. If my other family members were not already with State Farm, I’d refer them right over."
We responded:
"Janelle, thank you for your kind feedback! We’re delighted to hear about your positive experience with James. It’s wonderful to know he was able to assist you so well. We truly appreciate your trust in us and look forward to serving you and your family in the future. "
Profile photo of Amy Ai

Amy Ai

February 11, 2025

5  out of  5
rating by Amy Ai
"The State Farm agent I worked with was James. He was very friendly and knowledgeable! James was quick to respond with the insurance quote and then wrapped up with coverage in no time. I enjoyed working with him and will recommend my friends and family!"
We responded:
"Thank you, Amy, for your valuable feedback. We are pleased to learn about your positive experience with James. Your recommendation is greatly appreciated, and we are delighted to have met your expectations. We look forward to the opportunity to assist you and your loved ones again in the future."
Profile photo of Stacy Hand

Stacy Hand

February 10, 2025

5  out of  5
rating by Stacy Hand
"Charlie is the best, and if you need to save on auto insurance, give him a call and he is so Awesome, kind person and is very helpful and he help me out a lot . Thanks Charlie, I will be sending you some business ..."
We responded:
"Stacy, your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency!"
Profile photo of Gray Gunman

Gray Gunman

February 7, 2025

5  out of  5
rating by Gray Gunman
"Was able to get my car insurance down from $340 to $198. Was quick and easy to set up and the agent was great."
We responded:
"Thanks for choosing us, Gray! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come!"
Profile photo of Lisa Becker

Lisa Becker

February 3, 2025

5  out of  5
rating by Lisa Becker
"I can't imagine ever leaving Craig Ritchie's practice. Our home was hit by a tornado. I saw on the news it was on its way. When I opened the front door to look outside the sky the sky was green. I woke up my husband and son. Downstairs now. Tornado. We didn't have a basement. We were huddled in a downstairs coat closet. Having your home being hit by a tornado isn't the train sound you hear about in the media. It was more like the terrifying sound of big trees crashing down. When the crashing stopped we exited the closet. It was in complete darkness. The air felt it was moving up, the vacuum the tornado left behind. In the morning we could see the damage. The forest behind us was gone. We were without power for three days. Who stepped up? It was Georgia Power, our church and State Farm. Once State Farm saw what we needed we got endless help. There were clean up crews. They went above and beyond. Trust them."
We responded:
"Lisa, thank you for sharing your experience. We're truly grateful for your trust and are pleased to hear that our team could support you during such a challenging time. Your feedback is invaluable, and we're committed to maintaining the high standards you expect. "
Profile photo of Sharllene Williams

Sharllene Williams

January 31, 2025

5  out of  5
rating by Sharllene Williams
"James Yang help me out today with my Auto Insurance. Thank you for your excellent service. You are most helpful and cooperative. I enjoy dealing with you on my insurance."
We responded:
"Thank you for your kind words and for sharing your positive experience with James. We're delighted to hear that you found our service helpful and cooperative. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Marina Simonet

Marina Simonet

January 29, 2025

5  out of  5
rating by Marina Simonet
"Working with Matt was great, he was very helpful"
We responded:
"We're thrilled to hear that Matt was able to assist you effectively. Your satisfaction is our priority, and your kind words motivate us to continue providing excellent service. "
Profile photo of Kelley Lopez

Kelley Lopez

January 28, 2025

5  out of  5
rating by Kelley Lopez
"I have just completed the set up of my Insurance with James from the Craig Ritchie Agency. James is awesome, I am so happy 😊 ! He has saved me over $140 a month! Why can't all Insurance be this easy?"
We responded:
"Thank you for sharing your positive experience with James at our agency. We're thrilled to hear about the savings and ease you encountered. Your satisfaction is our priority, and we appreciate your kind words. "
Profile photo of Pratap Reddy

Pratap Reddy

January 28, 2025

5  out of  5
rating by Pratap Reddy
"Thank you for reducing my insurance payments and suggesting the coverage what is suitable for me."
We responded:
"Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you're satisfied with your coverage and payment adjustments. "
Profile photo of Zack Finleyson

Zack Finleyson

January 27, 2025

5  out of  5
rating by Zack Finleyson
"Charlie was a huge help for me. I needed to set up a few policies and Charlie navigated me through the process and answered any questions I had. He is very professional, educated in his craft, and easy to work with. Can’t say enough good things about him. 10/10 recommend Charlie!"
We responded:
"Thank you for sharing your positive experience with Charlie. We're thrilled to hear he provided excellent service and made the process seamless for you. Your recommendation means a lot to us. We look forward to assisting you with any future needs."
Profile photo of Brenda

Brenda

January 24, 2025

5  out of  5
rating by Brenda
"MY EXPERIENCE WITH PURCHASING INSURANCE FROM STATE FARM WAS DELIGHTFUL, BECAUSE I HAD AN AMAZING AGENT. Mr. CHARLIE WAS PATIENT AND UNDERSTANDING WITH ME. I HAD SO MUCH GOING ON THAT DAY AND CHARLIE WAS JUST WONDERFUL. HE TOOK HIS TIME AND EXPLAINED EVERYTHING. THANKS SO MUCH CHARLIE, YOU DESERVE MORE THAN FIVE(5) STAR. I GIVE YOU (10)."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your delightful experience with Charlie. Your kind words and 10-star rating mean a lot to us. We’re glad Charlie could assist you so well. "
Profile photo of Tejasai Kallepalli

Tejasai Kallepalli

January 23, 2025

5  out of  5
rating by Tejasai Kallepalli
"Charlie was very responsive and explained everything clearly over the phone. Great service from him."
We responded:
"Tejasa, thank you for your wonderful feedback. We're delighted to hear that Charlie provided you with clear and responsive service. Your satisfaction is our priority, and we appreciate your 5-star rating. Please feel free to reach out anytime."