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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Clair

Gloria Clair

August 13, 2026

5  out of  5
rating by Gloria Clair
"Sean provided excellent, friendly customer service, patience, has the utmost professionalism, very knowledgeable, and made sure to go over with me my auto policy needs."
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Baby

August 12, 2026

5  out of  5
rating by Baby
"Highly recommended!!"
We responded:
"Thanks for letting us know our efforts are paying off with those five stars!"
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David Winkle

August 10, 2026

5  out of  5
rating by David Winkle
"Ashley was absolutely phenomenal! I have not had anyone make me feel as important as she did. She was willing to stay on the phone with me until our issue was completely corrected. Very personable and professional! I will continue with this branch of State Farm because of Ashley! Highly recommend!"
We responded:
"Thank you for your recommendation, David! We're delighted to hear that Ashley made such a positive impact and provided you with the attentive service you deserve. Our team is always here to assist with your insurance needs, and we look forward to continuing to serve you at Craig Ritchie - State Farm Insurance Agency."
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Tyrone Alexander

August 10, 2026

5  out of  5
rating by Tyrone Alexander
"I had to change some stuff with my current policy and Jessie was so helpful. Everything I asked her to do she did it fast and helped me save a lot of money."
We responded:
"Welcome to State Farm. We are so glad to hear that James was able to find you the best car insurance coverage at the best rate."
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mauricio santa

August 7, 2026

5  out of  5
rating by mauricio santa
"Ashly was very kind and clear. she gave me the best explanation that I never got from any ensurance company. How my car’s policy works and what I am paying for.. Thanks."
We responded:
"A clear explanation can take a lot of the guesswork out of insurance, Mauricio! We’re happy Ashly was able to break down your car policy and make things easier to understand. We appreciate you sharing such kind feedback about her."
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Ryan Blankenship

August 7, 2026

5  out of  5
rating by Ryan Blankenship
"This agency, and especially Sean, is amazing to work with! Cannot recommend them enough."
We responded:
"We appreciate your recommendation, Ryan! We're delighted to hear that Sean and our team have made your experience with our agency so positive. If you ever need assistance with your insurance coverage, don't hesitate to reach out."
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Patrick Batubenge

August 6, 2026

5  out of  5
rating by Patrick Batubenge
"Ashley Leblanc was extremely helpful and handled my call with professionalism. She exceeded all my expectations"
We responded:
"We love hearing feedback like this, Patrick! We're delighted to hear that Ashley Leblanc provided you with such exceptional service and professionalism. If you have any more insurance needs or questions, feel free to reach out to our team."
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Mz Naturaldisiac

August 4, 2026

5  out of  5
rating by Mz Naturaldisiac
"Krina is very helpful & knowledgeable. She was able to help find additional discounts for my auto insurance. Thanks Krina!"
We responded:
"We're so happy to hear that Krina was able to help you find some extra discounts for your auto insurance! If you have any more questions or need a little more assistance with your insurance needs, don’t hesitate to reach out to our team. We're here for you!"
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Nakia Colwell

July 31, 2026

5  out of  5
rating by Nakia Colwell
"We had the greatest service from an agent that wanted to help us, not just doing the job. This is the first time we had genuine personal service that gave us support, guidance, and care. The Follow up and continued engagement to ensure our needs were met, was more than we could have asked for. So thank you Jessie."
We responded:
"Your experience is exactly the kind of connection we hope to create with every customer! We’re happy to know Jessie’s personal service and dedication made a difference for you, Nakia. Thank you for your trust in our agency, and we look forward to being here whenever you need us."
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Anand Jandayala

July 30, 2026

5  out of  5
rating by Anand Jandayala
"Dijana was excellent - answered all my questions and signed me up easily"
We responded:
"Reviews like yours never get old. Thanks for the 5 stars, Anand! We're happy to hear Dijana provided you with excellent service."
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Alessandra Mitchell

July 28, 2026

5  out of  5
rating by Alessandra Mitchell
"Excellent service! She was responsive, professional, and took the time to explain every detail of my policy. She answered all of my questions promptly and made the process smooth and stress-free. I highly recommend her!"
We responded:
"Thank you for your recommendation, Alessandra! We're delighted to hear that you found our service responsive and professional, and that the detailed explanations of your policy were helpful. It's great to know that your questions were answered promptly and the process was smooth. If you ever need assistance with your insurance needs, feel free to reach out."
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Asif Bhagat

July 23, 2026

5  out of  5
rating by Asif Bhagat
"Great assist to better rate and very friendly"
We responded:
"Thanks for taking the time to leave us 5 stars, Asif! Your support means the world to our team, and we’re grateful to have the opportunity to serve you."
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C M

July 22, 2026

5  out of  5
rating by C M
"Great service! They always return your call. They always provide you with a suitable quote."
We responded:
"We love hearing that our team has been dependable and easy to work with! Providing prompt responses and finding solutions that make sense for our customers is what we strive for every day. Thank you for your support!"
Profile photo of Jasper Findlay

Jasper Findlay

July 20, 2026

5  out of  5
rating by Jasper Findlay
"Excellent service and very helpful and knowledgeable people. Thanks."
We responded:
"We're glad to hear that you found our team helpful and knowledgeable. If you ever have more questions or need assistance with your insurance needs, don't hesitate to reach out. Thank you for your feedback, Jasper! "
Profile photo of Angel Perez Pernett

Angel Perez Pernett

July 9, 2026

5  out of  5
rating by Angel Perez Pernett
"Me trataron muy bien son muy amables y tratan de ayudarte, que es lo importante, es el mejor seguro De Autos de Estados Unidos Fiel con ustedes ☺️"
We responded:
"Angel Perez Pernett, agradecemos mucho tus palabras y la confianza que has depositado en nuestro equipo. Nos alegra saber que hemos podido brindarte un buen servicio y apoyarte con tus necesidades de seguro. Seguiremos trabajando para ofrecerte la mejor atención posible."
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Brian Hutchens

July 8, 2026

5  out of  5
rating by Brian Hutchens
"Craig and Ana were very helpful and friendly. I called to get a quote to see if switching insurance companies could lower my rates, and they not only found me cheaper car insurance, but also offered a better deal on my home insurance. I would definitely recommend Craig and his staff to anyone looking for insurance."
We responded:
"We're so glad our team could help you with your auto and home insurance, Brian! Thank you for taking the time to share your experience and for your recommendation."
Profile photo of Xavier Gomez

Xavier Gomez

July 8, 2026

5  out of  5
rating by Xavier Gomez
"Ashley was awesome. Called me about a policy change that I had forgotten about and was proactive about reminding me and saving me money on my policy.

As a side note all the staff that I have had contact with have been very helpful and professional.

Thank you!

N. Gomez"
We responded:
"Xavier, thank you for letting us know about your experience! We’re happy Ashley could help update your policy and make sure you were getting the value you needed. Your kind words about our team mean so much."
Profile photo of Che Tabor-Richardson

Che Tabor-Richardson

July 7, 2026

5  out of  5
rating by Che Tabor-Richardson
"Staff is great! Staff is very professional and completes all request in a timely manner!"
We responded:
"Reading your review put a smile on our faces, Che! Thank you for your support—we’re always here whenever you need us."
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TIFFANY OLIVER

July 7, 2026

5  out of  5
rating by TIFFANY OLIVER
"Jessica gave great service"
We responded:
"Tiffany, thank you for taking the time to share your feedback! We're so happy Jessica provided the kind of service you deserve. Your support means so much to our entire team!"
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Jennifer Benjamin

July 7, 2026

5  out of  5
rating by Jennifer Benjamin
"Jessica Great service"
We responded:
"Thank you, Jennifer, for your feedback! We're glad to hear you had a great experience with our service. If you need any further assistance, feel free to reach out."
Profile photo of Narciso Pena

Narciso Pena

July 6, 2026

5  out of  5
rating by Narciso Pena
"ana es muy amable ime ayuda en todo"
We responded:
"Gracias, Narciso, por tus amables palabras. Nos alegra saber que Ana te ha brindado la ayuda que necesitabas. Estamos aquí para lo que necesites en el futuro."
Profile photo of YERALDIN GARCIA JUAEZ

YERALDIN GARCIA JUAEZ

June 30, 2026

5  out of  5
rating by YERALDIN GARCIA JUAEZ
"Muy satisfecha, muy amable la persona que me atendió, excelente servicio 👍"
We responded:
"Gracias, Yeralin Garcia Juarez, por compartir tu experiencia. Nos alegra saber que recibiste un excelente servicio y que nuestro equipo fue amable contigo. Estamos aquí para ayudarte con cualquier cosa que necesites."
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Angela Argo

June 26, 2026

5  out of  5
rating by Angela Argo
"Jessica Ellison was very helpful. She answers all your questions , and very polite."
We responded:
"We can’t thank you enough for this awesome review, Angela! Knowing we made your experience a great one means the world to us.
"
Profile photo of Brad Bishop

Brad Bishop

June 25, 2026

5  out of  5
rating by Brad Bishop
"Saved me a lot of money on my car insurance. Gave them all my details and what I wanted and received a call and an email with pricing. They made sure I had the coverage I needed. A month after policy was in place I needed to verify something and they answered phone immediately and emailed me the papers I needed while still on the phone. Great service"
We responded:
"Thank you, Brad, for sharing your experience with us. We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
Profile photo of Nikia Elliott

Nikia Elliott

June 25, 2026

5  out of  5
rating by Nikia Elliott
"She was very informative and very polite. She also went through the life insurance quickly and efficiently."
We responded:
"Thank you for sharing your great experience! We are committed to maintaining this level of excellence and are thrilled to know we've earned your five-star approval.
"