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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyrone Alexander

July 16, 2024

5  out of  5 rating by Tyrone Alexander
"My insurance from Progressive went up a lot. I got a call from James Yang & he was very helpful with finding me a better deal. He was very professional and even added extra stuff with less pay. James Yang is definitely worth your time if you’re looking for good car insurance"
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Satish Vadlamudi

July 15, 2024

5  out of  5 rating by Satish Vadlamudi
"Great service"
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Lets Talk

July 5, 2024

5  out of  5 rating by Lets Talk
"Sean G was extremely helpful and well knowledgeable. He was a delight to work with"
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Sam Hobbs

July 2, 2024

5  out of  5 rating by Sam Hobbs
"Sean Grayer was extremely helpful. All of my questions were answered. Starting my new policy was a breeze. Very professional. He was understanding when I had my kids distracting me at times. Thank you again!"
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Ronald Russell

June 27, 2024

5  out of  5 rating by Ronald Russell
"Matt was most excellent !! Friendly, professional efficient, He had no problem working with me and my busy schedule ... Thanks again Matt ⭐⭐⭐⭐⭐"
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Lisa Johnson

June 25, 2024

5  out of  5 rating by Lisa Johnson
"Moving is a very stressful process. When I got in touch with Ms. Yawn, I had an ease in service. Thank you guys for being a huge help making things simple!"
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Samuel Vixama

June 19, 2024

5  out of  5 rating by Samuel Vixama
"Great Job it was fast to get a Insurance Quote"
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Todd Gilbert

June 18, 2024

5  out of  5 rating by Todd Gilbert
"Great experience. James Yang with Craig Ritchie state farm was very responsive and did a great job of working with me on quotes for my new home and auto policies."
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Amber Nicole

June 14, 2024

5  out of  5 rating by Amber Nicole
"I talked with State Farm member Elizabeth Yawn while setting up a new insurance plan. Elizabeth was super helpful and patient while we were setting everything up, and made sure there were discounts I could receive to help with payments each month. Even after switching over for a few weeks, she was super helpful in answering questions I had about an issue for a discount, and she was on the issue right away and helped to fix it. Elizabeth is wonderful to work with, and I would definitely recommend State Farm!"
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Nikolas Pribble

June 12, 2024

5  out of  5 rating by Nikolas Pribble
"Elizabeth was a huge help! Helped me set everything up without any issues. Very knowledgeable and made switching insurance a breeze! Would recommend."
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Bradley Rowan

June 12, 2024

5  out of  5 rating by Bradley Rowan
"I really appreciate the great service from Elizabeth Yawn and how amazing her customer service is towards me and the whole process of setting up my auto policy."
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Nga Le

June 11, 2024

5  out of  5 rating by Nga Le
"James has helped me a lot with finding which insurance was best for my family."
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Dorian Feistel

June 11, 2024

5  out of  5 rating by Dorian Feistel
"Elizabeth Yawn was very helpful! provided me with a better deal than my current company and also help me save some money with some discounts. Highly recommended"
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Kareema Lesane

June 11, 2024

5  out of  5 rating by Kareema Lesane
"James Yang went above and beyond to help me and my family get all what was needed to have our cars completely covered and may me very comfortable with the rate. Thank you again James."
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Mitchell Krainin

June 10, 2024

5  out of  5 rating by Mitchell Krainin
"James Yang was very personable and took great care of me when shopping for insurance policies. He made sure I had the appropriate coverages but also tailored them to my needs."
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Miranda Brown

June 6, 2024

5  out of  5 rating by Miranda Brown
"Awesome team! Very pleasant to be apart of State Farm"
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K Allison

June 6, 2024

5  out of  5 rating by K Allison
"State Farm customer service is top tier. I spoke with Mr. Grayer who broke down the importance and coverage in details being a State Farm customer. I appreciate the time with finding the best coverages that fits my needs 🙌"
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Ike Onike

May 31, 2024

5  out of  5 rating by Ike Onike
"Elizabeth has been extremely helpful and timely on all my insurance affairs. I truly appreciate her hard work and dedication to a customer."
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Myra Foley

May 28, 2024

5  out of  5 rating by Myra Foley
"Elizabeth, was God sent to me. She went over things that I had questions about and was very kind and patient. Customer Service skills are excellent. This young lady is an asset to your company, a sure winner. Again, thank you Elizebeth for your help."
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Nicole Johns

May 28, 2024

5  out of  5 rating by Nicole Johns
"Elizabeth Yawn was the State Farm team member that worked with me directly. Elizabeth was very helpful, patient and informative when I was trying to figure out which plan was best for me. If she did not have all of the answers she was quick to search out the information and asked other to help if needed. Thank you for your support Elizabeth you were great!"
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Ricardo Clark

May 22, 2024

5  out of  5 rating by Ricardo Clark
"Sean Grayer! The Man, the REAL, The Legend!! I am cruising these streets legally thanks to you! Already have a few friends trying to get their insurance switched! Very knowledgeable about coverage and policies, incredibly helpful in my time of need. Truly appreciative! Wish the best on your endeavors"
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Tanweer Meerza

May 16, 2024

1  out of  5 rating by Tanweer Meerza
"I wish I could give this firm a half star. Seems like they cheat their customers to get their business. Got a confirmed quote and paid the premium for 6 months. Weeks later received a bill from State Farm. When called the agent, his name was Matt (Mathew Adcox), he said the quote he gave me was not went through the under writer at State Farm and premium can go up any time. I asked, you should have told me this before I signed the agreement, he said he didn't know that this is going to happen either. Seriously, how come you signed a contract before getting a confirmed quote from State Farm? Definitely, I am not going to refer Craig Ritchie firm to my family or friends. My sugesstion to everyone, if possible stay away from this this."
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Kaleb

April 26, 2024

5  out of  5 rating by Kaleb
"From Latoya: Sean was an awesome Statefarm rep. He took his time and provided the best quotes and information. Thank you"
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None None

April 12, 2024

2  out of  5 rating by None None
"Apparently customer service agents are not trained for customer service or when their customers are in distress. I was hung up on, and no attempts to call back or inquire again about my issues on my policy were made, that they manage? On Friday before 5PM. Because apparently it’s the weekend and that’s too much to handle before closing. So instead let’s be negligent and leave our customer out to dry on their own. Poor customer service. Goody too shoes behavior, no help."
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Craig Zeisig

March 27, 2024

5  out of  5 rating by Craig Zeisig
"Matt was able to set a new policy in just a few minutes. Very thorough."