State Farm® Insurance Agent Craig Ritchie
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marathon Memorial Chapel
December 30, 2024
5
out of
5
rating by Marathon Memorial Chapel
"Incredibly helpful and informative. Top-notch experience. Thank you."
We responded:
"Thank you for your wonderful feedback and the perfect rating. We're delighted to hear that you found our service helpful and informative. Your satisfaction is our priority, and we appreciate your kind words."
Laban Foster
December 26, 2024
5
out of
5
rating by Laban Foster
"I just saved a bundle by getting a bundle! Thanks Charlie! Most helpful agent, the saying is true - I felt like I was in good hands.Couldn't ask for a better deal and made it super easy, I got more than before and Pay less. This is amazing!!"
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that Charlie provided exceptional service and helped you save. Your satisfaction is our priority, and we're delighted you feel well taken care of. We appreciate your trust in us."
Nehal Nassar
December 20, 2024
5
out of
5
rating by Nehal Nassar
"The agent that was helping me is James, & he is very helpful & patient & he went all through with me to get the best possible Quote. Go ahead & definitely get insured with State Farm. Thank you"
We responded:
"Thank you for taking the time to leave us a review. We are so glad to hear that James was able to assist you in finding the best insurance quote. "
Alethea Williams
December 18, 2024
5
out of
5
rating by Alethea Williams
"Very good"
We responded:
"Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. "
AnthonySTIX
December 13, 2024
4
out of
5
rating by AnthonySTIX
"It was a good experience a good Agent"
We responded:
"Thank you for taking the time to leave us a review!"
Bryce Moore
December 9, 2024
5
out of
5
rating by Bryce Moore
"Charlie Dwyer was my agent who assisted me in getting the best price amongst all the other competitors. Best part, it took a 10 minute phone call and 2 text messages to get everything done. Quick, easy, painless. Best way to do it."
We responded:
"Thank you, Bryce! We're thrilled to hear that Charlie made the process quick and easy for you. We appreciate your kind words and are glad we could provide you with the best price."
lee higgins
December 3, 2024
5
out of
5
rating by lee higgins
"My wife and I are saving A LOT of money since we combined our homeowners and auto insurance with Craig Ritchie's State Farm office. Kelsey Stoker did a great job of explaining the coverage that we need for our home and Charlie Dwyer walked me through the benefits of bundling our insurance and what we needed to cover our cars. Charlie called me exactly when he said he would and explained the billing process and closed the deal. They were both very professional and a pleasure to do business with. I highly recommend this agency."
We responded:
"Thank you, Lee! We're thrilled to hear that Kelsey and Charlie provided such excellent service and helped you save money on your homeowners and auto insurance. Your recommendation means a lot to us."
Romel Doshi
November 30, 2024
5
out of
5
rating by Romel Doshi
"Charlie was awesome to deal with - quick and got our renters insurance done seamlessly ! Thanks a lot !"
We responded:
"Thank you! We're thrilled to hear that Charlie provided you with excellent service and made the renters insurance process smooth. We appreciate your kind words and your trust in us for your renters insurance needs."
Alan James
November 20, 2024
5
out of
5
rating by Alan James
"Ana is great! Very Personable & professional! Sincere Thanks! Alan James"
We responded:
"Thank you for your kind words about Ana. We're thrilled to hear you found her personable and professional."
Corrine Moore
November 20, 2024
5
out of
5
rating by Corrine Moore
"Charlie Dwyer helped me out today and he was AMAZING!! He is very knowledgeable and talked me through all the confusing information, which was helpful as a first time insurance buyer. I ended up paying way less than what I previously paid on my family's plan with a different agency. I am a very satisfied customer and will recommend him to everyone."
We responded:
"We are very happy to hear that your experience with Charlie met and exceeded your expectations. We look forward to helping you out with all of your insurance needs for years to come!"
Tawnie Walker
November 19, 2024
5
out of
5
rating by Tawnie Walker
"I worked with James who was knowledgeable, fast, efficient and fun to talk with. He explained so many options and helped me dind the best product for my needs."
We responded:
"Thank you, Tawnie! We're thrilled to hear about your positive experience with James. It's great to know he provided knowledgeable and efficient service while making the process enjoyable. We appreciate your feedback and look forward to assisting you in the future!"
JANISHIA Willis
November 19, 2024
5
out of
5
rating by JANISHIA Willis
"He made my switch very easy! Got me as many discounts as he could. He was very informative and I highly recommend him to anyone."
We responded:
"Thank you, Janishia! We're thrilled to hear that your switch was smooth and that you found our service informative."
Sherita Durham
November 15, 2024
5
out of
5
rating by Sherita Durham
"My Agent was Charlie and he was outstanding he made the process smooth and easy."
We responded:
"Thank you, Sherita, for your kind words! We're thrilled to hear that Charlie provided you with outstanding service and made the process smooth and easy. Your satisfaction is our top priority."
kera steele
November 14, 2024
5
out of
5
rating by kera steele
"Great service!"
We responded:
"Thank you, Kera, for your kind words and the 5-star rating!"
Teresa Kuhn
November 12, 2024
1
out of
5
rating by Teresa Kuhn
"Absolute abomination. Coverage went up more that 100 for no reason, no changes to driving history nothing. Called several times no one could get back with me in weeks!! Avoid this place at all cost they are money gougers from hell!"
We responded:
"Hi Teresa, We’re so sorry to hear about your recent experience and understand how confusing this situation has been. My office manager, Kelsey, has tried reaching out to explain further but hasn’t been able to connect with you yet. To clarify, your premium hasn’t increased. The insurance commissioner recently mandated a temporary pause on automatic policy cancellations for those in areas impacted by Hurricane Helene. This affected specific zip codes, including yours, and was meant to offer relief for policyholders. However, we know this has caused some confusion for both our customers and insurance providers alike. Our team is here to help explain the details and restore your confidence in us. Please feel free to call us at your convenience at (770) 685-6133, and ask for Kelsey. We’d be happy to go over everything in detail with you and I’m sorry you didn’t receive the help you needed when you called earlier. Thank you for your patience, and we look forward to speaking with you soon! Best, Craig Ritchie, Agent "
Mario
November 1, 2024
5
out of
5
rating by Mario
"Very professional, my experience was fast very convenient and I saved money"
We responded:
"Thank you, Mario, for your kind words! We're thrilled to hear that you found our service professional, fast, and convenient, and that we could help you save money. Your satisfaction is our priority. We appreciate your trust in us!"
Tammy Blackmon
October 31, 2024
5
out of
5
rating by Tammy Blackmon
"Thank you James for helping me to lower my car insurance you was very helpful to me if looking for car insurance James you was the best I have dealt with thank you again"
We responded:
"Thank you, Tammy, for your kind words! We're thrilled to hear that James was able to assist you in lowering your car insurance. Your satisfaction is our priority, and we appreciate your trust in our services."
Khang Le
October 31, 2024
5
out of
5
rating by Khang Le
"James Yang 👍👍"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that James provided you with excellent service. Your satisfaction is our priority, and we appreciate your support."
Nicholas Weeks
October 31, 2024
5
out of
5
rating by Nicholas Weeks
"Charlie had was very professional and helped me find a plan that suited my needs"
We responded:
"Thank you, Nicholas, for your kind words. We're delighted to hear that Charlie provided you with professional service and helped you find a suitable plan. Your satisfaction is our priority, and we appreciate your trust in our agency."
Dylan Stevens
October 31, 2024
5
out of
5
rating by Dylan Stevens
"I spoke with Charlie and he was so helpful! Great to see places like these still have great customer service."
We responded:
"Thank you for your kind words! We're thrilled to hear that Charlie provided you with excellent service. Your satisfaction is our top priority, and we appreciate your recognition of our team's efforts."
Jesse Smedley
October 29, 2024
5
out of
5
rating by Jesse Smedley
"I can’t recommend Craig Ritchie from State Farm enough! Craig was incredibly quick, responsive, and super helpful throughout the entire process. I was juggling quotes for multiple homes, vehicles, and needed an umbrella policy—and Craig made it all seamless. He not only saved me a fortune but also took the time to explain all my options in a way that was easy to understand. His professionalism and efficiency stood out from the start, and I felt confident knowing I was in good hands. If you’re looking for an insurance agent who goes above and beyond, Craig is your guy!"
We responded:
"Thank you, Jesse, for your kind words! We're thrilled to hear that our team provided you with exceptional service and clarity throughout the process. Your confidence in our agency means a lot. We're here whenever you need us."
Prasad Garimalla
October 28, 2024
5
out of
5
rating by Prasad Garimalla
"James Yang did a very good job of selling me auto and home insurances. He is knowledgeable and patient, great qualities to have!"
We responded:
"Thank you, Prasad, for your kind words! We're thrilled to hear that James provided you with excellent service. Your satisfaction is our priority, and we appreciate your trust in us for your auto and home insurance needs."
marco caster
October 25, 2024
5
out of
5
rating by marco caster
"I highly recommend Charlie Dwyer over at State Farm. He didnt pressure me. He didn't try to over insure me and saved me money. A real rarity. Give him a try first folks"
We responded:
"Thank you, Marco, for your kind words about Charlie. We're thrilled to hear he provided you with excellent service and helped you save money. Your recommendation means a lot to us. We appreciate your trust in our team!"
Michael Powell
October 21, 2024
5
out of
5
rating by Michael Powell
"Very good customer service and very patient"
We responded:
"Thank you, Michael, for your kind words! We're delighted to hear that you appreciated our customer service and patience. Your satisfaction is our top priority, and we look forward to continuing to serve your insurance needs."
Chris Kim
October 19, 2024
5
out of
5
rating by Chris Kim
"It was great working with James as he was very knowledgeable and responsive throughout the process. Thanks for all your help!"
We responded:
"Thank you, Chris! We're thrilled to hear that James provided knowledgeable and responsive service. Your positive feedback is greatly appreciated."