State Farm® Insurance Agent Craig Ritchie
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adrian Spellen
September 23, 2024
"Just switched over from the notorious expensive Allstate. James delivered great customer service and was able to save me a ton of money with a better deal. He is my new go to for car insurance!!"
"Adrian, thank you for trusting State Farm and our agency with your car insurance needs. We look forward to serving you for many years to come."
abhs851
September 21, 2024
"It was great working with James Yang at State Farm. He was so polite and was able to answer every question I had. I had been with my previous insurance company for 17 years and James was able to save me a good bit of money on my auto and home. It can be hard changing insurance companies, but working with James made this process easy and very smooth. So glad I called!"
"Thank you for choosing our agency for your home and auto insurance needs. We are glad to hear that James was able to find you the best coverage for the best rate. "
Michael Stewart
September 21, 2024
"Ok so I went down the rabbit hole of getting so many calls after using one of those triage sites to find me the best quote on car insurance, which by the way is outrageous. After speaking to James, he was courteous and not pushy and explained everything to me for my particular situation. He's personable and tells you like it is. He helped me save a little over $100 for insuring my car and added renter's insurance as a bundle which still came in $100 cheaper than where I was just with car insurance. It's nice to have people who still care about people and are willing to "show" it and not just talk! Well done Craig Ritchie for seeing the potential in this young man. Thank you James!!!! Awesome Rapport building and I'll make sure to recommend you when I can."
"Michael, we greatly appreciate you taking the time to leave such a great review in regards to James. We appreciate the trust that you have put into James, he look forward to serving you for many years to come. "
Aron Matthews
September 21, 2024
"My Dad Steve Matthews has been working on getting Insurance through James Yang at State Farm. James has been a very big help with this, my Father now has an amazing Insurance Agent. Thank you so Much James for the help you provided our family. You have been amazing to speak. If want a good Insurance Agent contact James Yang."
"Thank you for such a kind review. We are so glad to hear that your father found great insurance coverage!"
Dales J
September 20, 2024
"I had an exceptional experience purchasing car insurance with this company. I highly recommend them, and James provided outstanding service as my advisor."
"We are so happy to hear that you had such a great experience with James in purchasing your car insurance coverage. Thank you for the review, Dales!"
Thomas Draper
September 20, 2024
"The staff is professional and worked to get me the best rate."
"Thomas, thank you so much for the review!"
Tina mcneil
September 18, 2024
"James wang was so helpful. He got me the best rate and was a pleasure to speak with. Thank you again!"
"Tina, thank you so much for taking the time to leave us a review. We are glad to hear that we were able to find you the best coverage at the best rate. "
James Kleeberger
September 17, 2024
"James was awesome, super helpful. Great service!"
"Thank you so much for trusting our agency with your insurance needs."
Mowei Tang
September 16, 2024
"Switched auto policies from Progressive who were trying to raise my premium by $70/month with the help of James Yang, and ended up getting better coverage at a cheaper price than I had before. 10/10 would recommend, got renter's insurance from here while I was at it too."
"Thank you so much for choosing State Farm and our agency for your auto and renters insurance needs. We are glad to hear that you found great coverage for the best price. "
Chauncey Mckibben
September 12, 2024
"James was very helpful and informative about the different coverage plans and making sure I was happy about my payments evey month. Much better than .........The General Insurance .......I promise you that it was well worth the switch and a very easy, quick experience!"
"Thank you so much for trusting our agency with your insurance needs. We are glad to hear that the process was quick and easy. We look forward to servicing your insurance needs for many years to come. "
Regina Wright
September 11, 2024
"Thanks Matt for helping me a GREAT QUOTE For my new insurance policy , Im very pleased ….. I will be adding on my home as well THANKS 😊"
"Thank you so much for trusting our agency with your home insurance needs. We appreciate you, Regina!"
G O L D
September 10, 2024
"James was Responsive and extremely helpful walked me through everything purchasing my first vehicle shout out to him!"
"Thank you for choosing our agency and James with your auto insurance needs. "
Kimberly Thomas
September 10, 2024
"Great representative! Very patient and kind !!!"
"Kimberly, thank you for taking the time to leave us a review!"
Parks Family
September 9, 2024
"Thanks again ....."
"Thank you so much for taking the time to leave us a review. "
Terri Wilkerson
September 6, 2024
"I worked with James a few days ago and he helped me reduce my auto and renters insurance. James explained my policies and was very thorough and responsive. To add, he was nice, which is a plus in these days. Ultimately, his customer service was excellent. Thank you James!"
"Terri, thank you so much for taking the time to leave us a review. We are so glad to hear that James was able effectively assist you in reducing the rates for your auto and renters insurance. "
Joe Mcelreath
September 5, 2024
"I had the best experience and saved a substantial amount thanks to the help of the kind and patient James Yang !"
"Joe, thank you so much for trusting James with your insurance needs. We greatly appreciate the review!"
Lisa Wallace
September 5, 2024
"I worked with James Yang to change my insurance coverages on my home, autos, camper and umbrella policy. He was always very professional and I felt very honest in his work ethics, he was easy to work with and was very pleasant (we even have the same joy in the Georgia Bulldogs Football). James got back to me when he said he would and was very helpful in helping me feel comfortable changing my current policies. One very important thing is James saved me $$$, in this day and time it is a great feeling when you don't have someone harassing you and making you feel pressured to write insurance. It was a win win for me."
"Thank you so much for trusting our agency with your home, auto, camper and umbrella policies. We are so glad to hear that we were able to find you the best products at the best price. Thank you for the review, Lisa. "
Jay Harper
September 4, 2024
"I was truly impressed with Matt. He went out of his way to make sure what he was telling me was correct so we could get it right the first time without any hiccups. He made the experience pleasant unlike in the past when it’s felt more like a dentist office visit with other agents."
"We greatly appreciate you taking the time to leave us a review, Jay! We are so glad to hear that Matt was able to assist you effectively. "
Renada Brown
August 28, 2024
"I was able to get a great quote from an amazing representative. He went above and beyond in making me feel comfortable and at ease while talking money lol. James definitely has great costumers service manners."
"Thank you so much for trusting James with your insurance needs. We are glad to hear that your experience with our firm was great."
Em H
August 28, 2024
"James was very helpful when we added our new rides to the policy. Very easy to deal with and no issues. He even found some extra ways to save on our insurance. Very happy!"
"Thank you so much for choosing our agency for your auto insurance needs. Hope you enjoy your new rides. Thank you for the review!"
Iman Mali
August 27, 2024
"I thought looking for a good auto insurance would be hard but James made it really easy. He has been really kind and helpful! I also referred him to my friends and they were very satisfied! Great customer service 👍"
"Thank you so much for trusting our agency with your auto insurance needs.We greatly appreciate your kind review! "
Denis Glez
August 21, 2024
"Mucha dedicación y paciencia."
"Thank you for the review!"
Danny Houston
August 21, 2024
"Working with James has been a pleasure! I was working with another agent and he stepped in and got the job done I’d recommend anyone to work with him, great customer service!"
"Danny, thank you for taking the time to leave us a review in regards to working with James. We look forward to working with you for many years to come. "
Santiago
August 14, 2024
"Excelente servicio y rápido..."
"Thank you for the review, Santiago!"
Kulasekar Sethupathy
August 13, 2024
"I recently had the pleasure of working with James Yang State Farm – Craig Ritchie for my auto and home insurance policies. His attention to detail and thoroughness in reviewing my coverage options were impressive. He took the time to explain everything clearly, ensuring I understood the benefits and costs associated with each policy. The proactive approach to finding the best rates without compromising coverage was greatly appreciated. Overall, I highly recommend James Yang-State Farm for anyone looking for reliable and attentive service in managing their insurance needs."
"Thank you so much for trusting James with your auto and home insurance needs. We greatly appreciate your kind review and your recommendation. "