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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sahara Ruben

Sahara Ruben

October 7, 2026

5  out of  5
rating by Sahara Ruben
"Ashley deserves 10 stars!! She was so nice and very patient, making sure I understood each step of securing my new policy. It was great talking with a real person! Thank you Ashley!"
We responded:
"Sahara, it means a lot to know Ashley’s patience and guidance made getting your new policy a positive experience! Having someone who takes the time to walk you through the process can make everything feel so much easier. Thanks for trusting our agency with your insurance—we’re always here whenever you need us!"
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Rae Fraser

October 6, 2026

5  out of  5
rating by Rae Fraser
"Ashley was ABSOLUTELY AMAZING. She was extremely patient and very knowledge on the information. Ashley thank you again for assisting me when I needed your help."
We responded:
"Rae, your review was such a lovely thing to come across! Ashley will be thrilled to hear your kind words about her patience and knowledge. We're grateful for your trust in our agency and are here whenever you need assistance."
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Nadine Turner

October 2, 2026

5  out of  5
rating by Nadine Turner
"This is Nadine Turner and Ashley LeBlanc was very sweet, compassionate and professional! Thank you Ashley for assisting me!"
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Trisha Ray

October 2, 2026

5  out of  5
rating by Trisha Ray
"Angie was super helpful and kind. Thank you!"
We responded:
"Your review was a pleasure to read, Trisha! Angie will be delighted to hear your kind words about her helpfulness and kindness. We appreciate your trust in our agency for your insurance needs."
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fessahaye kelete

October 1, 2026

5  out of  5
rating by fessahaye kelete
"Ashly was very kind and clear. I would like to thank you the State Farm staff member who helped to transfer my insurancr policy from GAICO to State Farm.The proccess was explainef !clearly and completed in professional and efficient manner."
We responded:
"Fessahaye, it’s wonderful to know Ashly made your transition to State Farm feel smooth and easy to understand! Having someone who can walk you through the details and make the process less complicated can make such a difference. Thanks for trusting our team with your insurance!"
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Jessica Parish

October 1, 2026

5  out of  5
rating by Jessica Parish
"They are the best!!"
We responded:
"Jessica, that five-star rating definitely caught our attention! Thanks for choosing our local State Farm team and giving us a little extra encouragement."
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Trevia Walker

October 1, 2026

5  out of  5
rating by Trevia Walker
"Craig Ritchie is such a great 😌 person and so helpful he has always help me very hard working and he goes above and beyond the line of duty kudos to Craig Ritchie 5 ⭐️"
We responded:
"Hi Trevia, thank you for your kind words about us! It's wonderful to hear how helpful and hardworking we have been for you. We truly value your feedback and your trust in our agency."
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TAYLOR ADDISON

September 30, 2026

5  out of  5
rating by TAYLOR ADDISON
"Jessica Ellison helped me with adding a car and making me aware of all the ways to use the discounts. She was so kind and helpful. She was easy to talk to and has a great personality. We laughed and shared stories. She explained everything so clearly. She is a 10 out of 10. I hope she gets recognized for customer service and hard work. State Farm should be very luckily to have her. Thank you again , Jessi for helping me on Monday."
We responded:
"Taylor, we're glad Jessica was there to help! It's wonderful to hear how she made the process enjoyable and informative for you. We'll be sure to pass along your kind words to her and recognize her dedication."
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Clifford Laymon

September 25, 2026

5  out of  5
rating by Clifford Laymon
"Ashley handles my problem if u could give her a 10. I would very professional with her job"
We responded:
"We value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Terri Hicks

September 23, 2026

5  out of  5
rating by Terri Hicks
"The agent was very polite, very professional when I was talking to her."
We responded:
"Terri, this is so nice to hear! We’re glad our agent was able to make your experience a comfortable one with friendly and professional service."
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Chris Omorodion

September 22, 2026

5  out of  5
rating by Chris Omorodion
"Prompt, precise and professional services rendered always"
We responded:
"Chris, it’s great to know you’ve had such a positive experience with our team! We’re happy our service has been prompt, accurate, and professional each time you’ve needed us. Thanks for trusting us with your insurance needs!"
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Esteban Fonseca

September 22, 2026

5  out of  5
rating by Esteban Fonseca
"Very helpful and kind responded to all my questions and help me understand everything related to the call"
We responded:
"Hi Esteban, thank you for your feedback! It's great to hear that you found our team helpful and kind in addressing your questions. We're here whenever you need assistance with your insurance needs. "
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Ryan Blankenship

September 19, 2026

5  out of  5
rating by Ryan Blankenship
"This agency, and especially Sean, is amazing to work with! Cannot recommend them enough."
We responded:
"We appreciate your recommendation, Ryan! We're delighted to hear that Sean and our team have made your experience with our agency so positive. If you ever need assistance with your insurance coverage, don't hesitate to reach out."
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Patrick Batubenge

September 8, 2026

5  out of  5
rating by Patrick Batubenge
"Ashley Leblanc was extremely helpful and handled my call with professionalism. She exceeded all my expectations"
We responded:
"We love hearing feedback like this, Patrick! We're delighted to hear that Ashley Leblanc provided you with such exceptional service and professionalism. If you have any more insurance needs or questions, feel free to reach out to our team."
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A Davis

August 27, 2026

5  out of  5
rating by A Davis
"Ashley was extremely helpful in advising me best for my vehicle needs!"
We responded:
"It’s always nice to know you have someone in your corner when you need help with your vehicle insurance! We're glad Ashley was there to make sure everything was taken care of. Thanks for sharing your experience with us!"
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Chloe W

August 20, 2026

5  out of  5
rating by Chloe W
"James Yang is the best agent under the Craig Ritchie umbrella. I have been with State Farm for 20 years and the most efficient, well communicated and thorough help I have ever received are my interactions in 2026 with Mr. Yang. In April, he helped me add renter's insurance. He explained the different coverages and looked at possible discounts. He even explained how we could look at my car insurance in the future to look at additional savings. Fast forward to today and I needed help adding a car to my plan. He was patient with me as I balanced side convos with my 3 kids while we were discussing. I even learned things about my existing coverage that had never been explained to me in 20 years. I hope this reaches his leadership and he gets additional recognition because it is earned. I will be referring anyone I can to him directly."
We responded:
"Chloe, it sounds like James Yang really took the time to make sure you understood your coverage and felt comfortable with your options! We’re glad his patience and thorough approach made a difference with your renters and auto insurance. Thanks for sharing such thoughtful feedback—we’ll be sure to pass it along to James!"
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Jack Jones

August 19, 2026

5  out of  5
rating by Jack Jones
"Great price"
We responded:
"Jack, we’re glad our service earned a perfect rating. Thanks for letting us know!"
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Baby

August 12, 2026

5  out of  5
rating by Baby
"Highly recommended!!"
We responded:
"Thanks for letting us know our efforts are paying off with those five stars!"
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David Winkle

August 10, 2026

5  out of  5
rating by David Winkle
"Ashley was absolutely phenomenal! I have not had anyone make me feel as important as she did. She was willing to stay on the phone with me until our issue was completely corrected. Very personable and professional! I will continue with this branch of State Farm because of Ashley! Highly recommend!"
We responded:
"Thank you for your recommendation, David! We're delighted to hear that Ashley made such a positive impact and provided you with the attentive service you deserve. Our team is always here to assist with your insurance needs, and we look forward to continuing to serve you at Craig Ritchie - State Farm Insurance Agency."
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Tyrone Alexander

August 10, 2026

5  out of  5
rating by Tyrone Alexander
"I had to change some stuff with my current policy and Jessie was so helpful. Everything I asked her to do she did it fast and helped me save a lot of money."
We responded:
"Welcome to State Farm. We are so glad to hear that James was able to find you the best car insurance coverage at the best rate."
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mauricio santa

August 7, 2026

5  out of  5
rating by mauricio santa
"Ashly was very kind and clear. she gave me the best explanation that I never got from any ensurance company. How my car’s policy works and what I am paying for.. Thanks."
We responded:
"A clear explanation can take a lot of the guesswork out of insurance, Mauricio! We’re happy Ashly was able to break down your car policy and make things easier to understand. We appreciate you sharing such kind feedback about her."
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Mz Naturaldisiac

August 4, 2026

5  out of  5
rating by Mz Naturaldisiac
"Krina is very helpful & knowledgeable. She was able to help find additional discounts for my auto insurance. Thanks Krina!"
We responded:
"We're so happy to hear that Krina was able to help you find some extra discounts for your auto insurance! If you have any more questions or need a little more assistance with your insurance needs, don’t hesitate to reach out to our team. We're here for you!"
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Nakia Colwell

July 31, 2026

5  out of  5
rating by Nakia Colwell
"We had the greatest service from an agent that wanted to help us, not just doing the job. This is the first time we had genuine personal service that gave us support, guidance, and care. The Follow up and continued engagement to ensure our needs were met, was more than we could have asked for. So thank you Jessie."
We responded:
"Your experience is exactly the kind of connection we hope to create with every customer! We’re happy to know Jessie’s personal service and dedication made a difference for you, Nakia. Thank you for your trust in our agency, and we look forward to being here whenever you need us."
Profile photo of Anand Jandayala

Anand Jandayala

July 30, 2026

5  out of  5
rating by Anand Jandayala
"Dijana was excellent - answered all my questions and signed me up easily"
We responded:
"Reviews like yours never get old. Thanks for the 5 stars, Anand! We're happy to hear Dijana provided you with excellent service."
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Alessandra Mitchell

July 28, 2026

5  out of  5
rating by Alessandra Mitchell
"Excellent service! She was responsive, professional, and took the time to explain every detail of my policy. She answered all of my questions promptly and made the process smooth and stress-free. I highly recommend her!"
We responded:
"Thank you for your recommendation, Alessandra! We're delighted to hear that you found our service responsive and professional, and that the detailed explanations of your policy were helpful. It's great to know that your questions were answered promptly and the process was smooth. If you ever need assistance with your insurance needs, feel free to reach out."